wholesale terms and conditions

OUR GUARANTEE:

We guarantee our products for 60 days on all new first time orders. If you aren’t 100% satisfied with your first order of gldn hour, please email sayhello@drinkgldnhour.com with your name and order number and we’ll make it right.

 

PRICING:

***gldn hour reserves the right to change pricing at any time, without notice. 

 

PAYMENT OPTIONS:

gldn hour accepts Visa, Mastercard, Amex, Discover Card, Diners Club, ApplePay + Google Pay. We do not accept Interac, PayPal or E-transfer. We do not offer Terms through our wholesale portal.

 

SHIPPING CHARGES CANADA:

  • $15 CAD flat-rate shipping across Canada
  • Free shipping on orders of $300 CAD+.
  • We do not offer partial shipments.

 

SHIPPING CHARGES USA:

  • $15 USD flat-rate shipping for Eastern and Central states.
  • $30 USD flat-rate shipping for Mountain and Pacific states.
  • Free shipping on orders of $300 USD+ (all states)
  • We do not offer partial shipments.

 

ORDER FULFILLMENT:

We fulfill from London, Ontario Canada and we ship across North America (Canada and United States). We do not offer international shipping at the moment.

Your order will process within 1-3 business days and will typically take anywhere from 3-10 business days to arrive. 

We also guarantee 90 days remaining shelf life at delivery.

Have an issue with your order? Please email sayhello@drinkgldnhour.com with your name and order number and we’ll make it right!

 

ORDER CANCELLATION:

If you need to cancel your order, please email us sayhello@drinkgldnhour.com and we’ll do our best to catch it. Unfortunately, if your order has already been processed and fulfilled we are unable to cancel.

 

ACCOUNT & TERMS

Accounts will be reviewed bi-annually. gldn hour reserves the right to cancel a wholesale account at any time. We reserve the right to limit or discontinue the selling of our products to parties with sales and distribution strategies not compatible to those of gldn hour. We reserve the right to adjust payment terms at any time, with prior notice to the partner. gldn hour does not offer exclusivity. Please note: Partners are not permitted to re-sell gldn hour products on Amazon.ca, Amazon.com, or any other unauthorized marketplaces.