wholesale terms and conditions

OUR GUARANTEE:

We guarantee our products for 60 days on all new first time orders. If you aren’t 100% satisfied with your first order of gldn hour, please email sayhello@drinkgldnhour.com with your name and order number and we’ll make it right.

 

PRICING:

    • Note: All pricing is in CAD
    • Please create an account or login to see pricing and start shopping
    • 54 units minimum order (mix and match any products except samples to get there)
    • If you are interested in higher volume discounts please email sayhello@drinkgldnhour.com and we’ll chat!
    • We offer up to 5 free samples per customer. A shipping charge of $15 for Canadian partners will apply.
***gldn hour reserves the right to change pricing at any time, without notice. 

 

PAYMENT OPTIONS:

gldn hour accepts Visa, Mastercard, Amex, Discover Card, Diners Club, ApplePay + Google Pay. We do not accept Interac, PayPal or E-transfer. We do not offer Terms through our wholesale portal.

 

SHIPPING CHARGES:

  • $15 CAD flat-rate shipping across North America.
  • Free shipping on orders of $300 CAD+.
  • Sample shipping fee of $15 within Canada.
  • We do not offer partial shipments.

 

ORDER FULFILLMENT:

We fulfill from London, Ontario Canada and we ship across North America. We do not offer international shipping at this time. 

Your order will process within 1-3 business days and will typically take anywhere from 3-10 business days to arrive. Please keep in mind that carriers have suspended delivery date guarantees during Covid-19. 

Have an issue with your order? Please email sayhello@drinkgldnhour.com with your name and order number and we’ll make it right!

 

ORDER CANCELLATION:

If you need to cancel your order, please email us sayhello@drinkgldnhour.com and we’ll do our best to catch it. Unfortunately, if your order has already been processed and fulfilled we are unable to cancel.

 

ACCOUNT & TERMS

Accounts will be reviewed bi-annually. gldn hour reserves the right to cancel a wholesale account at any time. We reserve the right to limit or discontinue the selling of our products to parties with sales and distribution strategies not compatible to those of gldn hour. We reserve the right to adjust payment terms at any time, with prior notice to the partner. gldn hour does not offer exclusivity. Please note: Partners are not permitted to re-sell gldn hour products on Amazon.ca, Amazon.com, or any other unauthorized marketplaces.